 Search the Knowledgebase |
 Browse by Category |
|
|
|
| View Articles by Category |
|
There are no sub categories
|
iCall for the iPhone
|
There were 11 articles found in this category:
 Why does my Caller-ID show up as "iCall" and a 646 area code?
As soon as you select your own personal phone number from the "Settings" page of the application all calls will appear as your own personal phone number. Until then for all Free Trial users or for Total Access users who have not yet chosen a number, your outgoing calls will appear to be from ou ...
- 411 - Directory Assistance
iCall provides you with absolutely free 411/Directory assistance and you can use it whether you are using iCall or not! From within iCall: Just dial 411 From a traditional landline or cell phone: Dial 888-41-MY411 (888-416-9411) Add our 800 number to your address book and never pay for 411 servi ...
- iCall for the iPhone - Known Bugs
There are a few minor known bugs: * After making an international call your International balance will not update. The system properly records your international balance but does not display properly on the settings screen until you have exited iCall and started it again.
- Voicemail Setup
In order to customize and set up your voicemail, you must first enable voicemail in the "Settings" screen of iCall for the iPhone. Once you have done this, simply click the "Voicemail" button on the tab bar of iCall (the bottom) and press "0" Press: 1 to record your unavailable message. This is ...
- International Dialing
iCall is location agnostic, meaning that whether you are in Paris or New York, if you are dialing a telephone number that is not a USA or Canadian telephone number, you must first dial the country code. In order to dial any phone number outside of the USA and Canada, you must prepend the phone n ...
- iCall and third party VoIP providers
Q: Can I use iCall to access another voip company or other VoIP services? A: No, iCall was developed to utilize iCall's own VoIP carrier network.
- 911/Emergency Dialing
Q: Does 911 emergency work? A: No. Any attempts to dial 911 from your iCall Internet Phone for the iPhone will automatically close iCall and attempt to place the call via your wireless providers network.
- Contacts named (null)
Q: What are these "(null)" listings in my iCall contacts? A: iCall contact listings that display as "(null)" are contact entries that have been automatically imported from your iPhone contacts that do not currently have a first and/or last name included in the entry. This most often happens when ...
- Cell to VoIP Call Transfers
Q: Why don't I have the option to transfer a call to my iCall account from my cell number? A: you can only transfer calls back to iCall that originated from iCall. ie: you can only transfer a call to iCall if the caller called your iCall number, and while iCall was closed, iCall forwarded the ca ...
- Connection Errors
Connection issues are primarily related to one of two issues: Firewall - Please be sure that port 5060 is not blocked by your ISP or your local firewall. 3G - iCall is prohibited from providing service on 3G or carrier data networks. You must use WiFi.
- 7 Digit Dialing
Q: if I am dialing a "local" number (a number that shares the same area code as mine), do I need to type in the area code, or can I just type in the seven digit number? A: No, you must dial the area code followed by the seven digit phone number for all calls, including "local" calls.
|
