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Term Definition
Call Deflection Call Deflection allows a called endpoint to redirect the unanswered call to another endpoint.
CDR (Call Detail Record) Information regarding a single call collected from the switch and available as an automatically generated downloadable report for a requested time period. The report contains information on the number of calls, call duration, call origination and destination, and billed amount.
CLEC (Competetive Local Exchange Carrier) This is a company that competes for business with an ILEC.
CODEC (Compression-decompression) In VoIP it is a voice compression-decompression algorithm that defines the rate of speech compression, quality of decompressed speech and processing power requirements. The most popular codecs in VoIP are ITU-T G.723.1 and G.729 (AB).
Common Carrier An entity licensed by the FCC or a state agency to supply local and/or long distance telecommunications services to the general public at established and stated rates.
Compression Compression is used at anywhere from 1:1 to 12:1 ratios in VOIP applications to consume less bandwidth and leave more for data or other voice/fax communications. The voice quality may decrease with increased compression ratios.
Congestion The situation in which the traffic present on the network exceeds available network bandwidth/capacity.
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