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	<title>iCall Knowledge Base - iCall Free Calling</title>
	<link>http://apps.icall.com/publish</link>
	<description />
	<language>en-us</language>
	<copyright>http://apps.icall.com/publish</copyright>
	<generator>ActiveKB NX</generator>
	<webMaster>arlo@icall.com</webMaster>
	<lastBuildDate>Fri, 20 Nov 2009 18:53:25 CST</lastBuildDate>
	<ttl>20</ttl>
	<item>
		<title>411 - Directory Assistance</title>
		<link>http://apps.icall.com/publish/questions/45/</link>
		<description>iCall provides you with absolutely free 411/Directory assistance and you can use it whether you are using iCall or not!

From within iCall: Just dial 411

From a traditional landline or cell p ...</description>
		<author></author>
		<pubDate>Fri, 17 Oct 2008 11:43:38 GMT</pubDate>
	</item>
	<item>
		<title>How do I uninstall iCall?</title>
		<link>http://apps.icall.com/publish/questions/35/</link>
		<description>On Windows XP

1.  Go to the Control Panel.  This is accessible via the &quot;Start&quot; menu.
2.  Click on &quot;Add/Remove Programs&quot;.
3.  Select &quot;iCall Internet Phone&quot; from the list of installed applicati ...</description>
		<author></author>
		<pubDate>Tue, 09 Sep 2008 19:30:06 GMT</pubDate>
	</item>
	<item>
		<title>I cannot successfully place a call using iCall. What should I do?</title>
		<link>http://apps.icall.com/publish/questions/14/</link>
		<description>There are multiple reasons why iCall can be unsuccessful in placing telephone calls.

First, make sure that you have the most up-to-date copy of iCall. If your version is outdated, visit the dow ...</description>
		<author></author>
		<pubDate>Fri, 16 Nov 2007 13:00:18 GMT</pubDate>
	</item>
	<item>
		<title>How can I call another iCall user?</title>
		<link>http://apps.icall.com/publish/questions/31/</link>
		<description>In order to call another iCall user you must know their username.

Once you have logged into iCall, click the &quot;Contacts&quot; tab.

Next at the bottom of the &quot;Contacts&quot; section find the section cal ...</description>
		<author></author>
		<pubDate>Sat, 25 Aug 2007 18:18:39 GMT</pubDate>
	</item>
	<item>
		<title>I need to release a port with my third-party firewall. What do I do?</title>
		<link>http://apps.icall.com/publish/questions/21/</link>
		<description>Specific instructions can be found in your firewall software&#039;s user documentation.

In order for iCall to function properly, you must release or &quot;unblock&quot; UDP and TCP port 4255.

Please refere ...</description>
		<author></author>
		<pubDate>Sat, 04 Aug 2007 03:52:12 GMT</pubDate>
	</item>
	<item>
		<title>If I am traveling overseas are my calls to the US still free?</title>
		<link>http://apps.icall.com/publish/questions/29/</link>
		<description>Yes!
Sí
Ja
&amp;#12399;&amp;#12356;
&amp;#1044;&amp;#1072;

Your physical location has no impact on the level, quality or availabiity of service.</description>
		<author></author>
		<pubDate>Thu, 02 Aug 2007 19:34:26 GMT</pubDate>
	</item>
	<item>
		<title>When I dial a US number using iCall, what number will be seen by the receiver on Caller ID?</title>
		<link>http://apps.icall.com/publish/questions/28/</link>
		<description>The number displayed on the caller id of landlines and mobile phones when making a call from iCall will be one of our &quot;pool&quot; numbers and can change from call to call.

If you use iCall Pro the C ...</description>
		<author></author>
		<pubDate>Sun, 15 Jul 2007 14:58:07 GMT</pubDate>
	</item>
	<item>
		<title>Each click on the tab causes all of the graphics in iCall to reload.</title>
		<link>http://apps.icall.com/publish/questions/27/</link>
		<description>On the Microsoft Windows platform iCall uses the Internet Explorer software as it&#039;s core interface.

This specific problem is caused by altering your web page caching settings in Internet Explor ...</description>
		<author></author>
		<pubDate>Wed, 11 Jul 2007 15:58:53 GMT</pubDate>
	</item>
	<item>
		<title>How much does iCall cost to call internationally?</title>
		<link>http://apps.icall.com/publish/questions/25/</link>
		<description>iCall international (non-usa/canada) calls are charged per minute.

Rates vary depending on the location you are calling.

For more information on calling internationally, visit our detailed r ...</description>
		<author></author>
		<pubDate>Fri, 29 Jun 2007 14:17:59 GMT</pubDate>
	</item>
	<item>
		<title>I have forgotten my username. What should I do?</title>
		<link>http://apps.icall.com/publish/questions/24/</link>
		<description>If you have forgotten your username, you must contact iCall customer support for assistance.

They will be able to help you recover your username and reset your password (if necessary).</description>
		<author></author>
		<pubDate>Fri, 29 Jun 2007 14:16:07 GMT</pubDate>
	</item>
	<item>
		<title>I have forgotten my password. What should I do?</title>
		<link>http://apps.icall.com/publish/questions/23/</link>
		<description>First, visit the iCall home page.

Then Click on the &quot;My Account&quot; link at the top of the page.

Select the &quot;I have forgotten my password and need to reset it link.&quot;

In the form which appear ...</description>
		<author></author>
		<pubDate>Fri, 29 Jun 2007 14:14:07 GMT</pubDate>
	</item>
	<item>
		<title>How do I add funds to my iCall account?</title>
		<link>http://apps.icall.com/publish/questions/22/</link>
		<description>First, visit to the iCall home page and click on the &quot;My Account&quot; link.

Next, click on the &quot;Manage my funds&quot; link on the left-hand side of the screen.

In the form which appears, enter your c ...</description>
		<author></author>
		<pubDate>Fri, 29 Jun 2007 14:11:47 GMT</pubDate>
	</item>
	<item>
		<title>How do I change my account password or voicemail pin?</title>
		<link>http://apps.icall.com/publish/questions/20/</link>
		<description>Go to the iCall website at http://www.icall.com.

Click on the &quot;My Account&quot; link at the top of the page and login.

Select the &quot;My Profile&quot; link on the left-hand side of the page.

Enter you ...</description>
		<author></author>
		<pubDate>Fri, 29 Jun 2007 14:09:53 GMT</pubDate>
	</item>
	<item>
		<title>What if my call recipients can&#039;t hear me when I talk?</title>
		<link>http://apps.icall.com/publish/questions/19/</link>
		<description>This problem may be caused by incorrectly-set audio options or your microphone may not be turned on.

To set your audio options, first open and login to iCall. 

Then, select File &gt; Settings a ...</description>
		<author></author>
		<pubDate>Fri, 29 Jun 2007 14:02:19 GMT</pubDate>
	</item>
	<item>
		<title>Why can&#039;t I hear iCall when it rings?</title>
		<link>http://apps.icall.com/publish/questions/18/</link>
		<description>This problem may be caused by incorrectly-set audio options.

To set your audio options, first open and login to iCall. 

Then, select File &gt; Settings and select the &quot;Audio&quot; tab. The three dro ...</description>
		<author></author>
		<pubDate>Fri, 29 Jun 2007 14:00:29 GMT</pubDate>
	</item>
	<item>
		<title>How do I access and/or customize my voicemail?</title>
		<link>http://apps.icall.com/publish/questions/17/</link>
		<description>First, open iCall and log-on.

Select the &quot;Contacts&quot; tab and click on the &quot;Voicemail&quot; link under &quot;Quick Contacts&quot;.

iCall will automatically dial your voicemail number and log you in.

Follo ...</description>
		<author></author>
		<pubDate>Fri, 29 Jun 2007 13:53:18 GMT</pubDate>
	</item>
	<item>
		<title>How do I add contacts to iCall?</title>
		<link>http://apps.icall.com/publish/questions/16/</link>
		<description>To add contacts to your iCall list, first open iCall and login.

Select the &quot;Contacts&quot; tab.

Enter the name of your contact in the &quot;Name&quot; textbox, select which type telephone number (cell, hom ...</description>
		<author></author>
		<pubDate>Fri, 29 Jun 2007 13:52:03 GMT</pubDate>
	</item>
	<item>
		<title>How do I store my username and password so I don&#039;t have to keep typing it in?</title>
		<link>http://apps.icall.com/publish/questions/15/</link>
		<description>To store your username and password, first open iCall.

Select File &gt; Settings.

Enter your username and password in the &quot;Username&quot; and &quot;Password&quot; textboxes.

Check the &quot;Remember my username ...</description>
		<author></author>
		<pubDate>Fri, 29 Jun 2007 13:51:15 GMT</pubDate>
	</item>
	<item>
		<title>How do I place international calls using iCall?</title>
		<link>http://apps.icall.com/publish/questions/13/</link>
		<description>To place an international call, open the iCall program and log-on.

From the main window, make sure you have a positive account balance. If you do not have  the appropriate account balance, inte ...</description>
		<author></author>
		<pubDate>Fri, 29 Jun 2007 13:43:46 GMT</pubDate>
	</item>
	<item>
		<title>How do I place a domestic call using iCall?</title>
		<link>http://apps.icall.com/publish/questions/12/</link>
		<description>First, open the iCall program and log-on.

From the main window, dial the telephone number using the onscreen keypad. If you do not want to use the keypad, you may enter the telephone number dir ...</description>
		<author></author>
		<pubDate>Fri, 29 Jun 2007 13:41:42 GMT</pubDate>
	</item>
	<item>
		<title>What are the iCall system requirements?</title>
		<link>http://apps.icall.com/publish/questions/11/</link>
		<description>iCall requires a Microsoft Windows-enabled computer with at least 10 MB of free disk space and an Ethernet (DSL, Cable, T1, etc.) connection.

A computer with 128 MB of memory (RAM) is recommend ...</description>
		<author></author>
		<pubDate>Fri, 29 Jun 2007 13:40:15 GMT</pubDate>
	</item>
	<item>
		<title>How can I sign up for iCall?</title>
		<link>http://apps.icall.com/publish/questions/9/</link>
		<description>1) Download this file.

2) Follow the guided setup instructions.

3) When iCall launches for the first time, select &quot;I do not have a username&quot; and iCall will walk you through choosing a userna ...</description>
		<author></author>
		<pubDate>Thu, 21 Jun 2007 13:50:20 GMT</pubDate>
	</item>
	<item>
		<title>How can I configure iCall with a SIP phone?</title>
		<link>http://apps.icall.com/publish/questions/3/</link>
		<description>In order to use iCall with a SIP phone you must use iCall wholesale/carrier services.

The iCall softphone currently only allows use directly through the application.</description>
		<author></author>
		<pubDate>Thu, 21 Jun 2007 13:47:30 GMT</pubDate>
	</item>
	<item>
		<title>What platform&#039;s does iCall support?</title>
		<link>http://apps.icall.com/publish/questions/8/</link>
		<description>At the time of this writing iCall currently supports Windows 98, 2000, XP, and Vista.

We are working on a version for Windows Mobile/Pocket PC as well as a version for Mac&#039;s and the iPhone.</description>
		<author></author>
		<pubDate>Thu, 21 Jun 2007 13:12:37 GMT</pubDate>
	</item>
	<item>
		<title>How can I stop iCall from opening when I start my computer?</title>
		<link>http://apps.icall.com/publish/questions/6/</link>
		<description>To stop iCall from running when Windows starts, simply right click the small iCall icon in your system tray (next to your clock) and choose &quot;settings&quot;.

Then, uncheck &quot;Start iCall when Windows s ...</description>
		<author></author>
		<pubDate>Wed, 20 Jun 2007 14:53:09 GMT</pubDate>
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	<item>
		<title>Is iCall compatible with Windows Vista?</title>
		<link>http://apps.icall.com/publish/questions/5/</link>
		<description>Yes. We have tested iCall with Windows Vista and have found no Vista specific issues.</description>
		<author></author>
		<pubDate>Sun, 17 Jun 2007 18:20:57 GMT</pubDate>
	</item>
	<item>
		<title>Are there any wireless/bluetooth phones available that are compatible with iCall?</title>
		<link>http://apps.icall.com/publish/questions/4/</link>
		<description>Not at this time. We are discussing integration with several hardware vendors however.</description>
		<author></author>
		<pubDate>Sun, 17 Jun 2007 14:09:48 GMT</pubDate>
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